Action Mapping (Cathy Moore)
Focus purely on behaviors and actions, cutting out nice-to-know info
When you need to design a complete learning experience from scratch
You're planning a workshop, training, or learning session and need a proven structure to organize your content and activities.
Business Goal
Identify the specific, measurable business outcome you want to achieve; this ensures everyone aligns on the overall purpose of the meeting and its impact.
Actions
Determine the key actions people must take to achieve the business goal; this phase focuses the meeting on observable behaviors that drive results.
Practice Activities
Design activities that allow participants to practice the required actions in a safe environment; this builds confidence and competence through hands-on experience.
Information
Identify the *minimum* information people need to perform the actions effectively; this ensures the meeting stays focused and avoids overwhelming participants with unnecessary details.
Ensures your session has clear goals, logical flow, and measurable outcomes.
Each activity maps to specific actions participants will take after the session.
- 1Start by defining what success looks like at the end
- 2Work backwards from outcomes to activities
- 3Build in checkpoints to verify learning
- 4Allow time for practice and application