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alignment

Doc-First AMA

An open Q&A with a leader or expert where all questions go into a shared document first, as a numbered queue with the asker's name. The host answers in queue order, askers read their own question aloud, and volunteers type the answers under each question. People who cannot attend add questions beforehand and read the answers later.

25-50 min10-500 peopleMediumasyncremoteq-and-aleadershipvirtual
When to Use

Use when leadership needs to explain a change or strategy to a large, distributed group and wants questions from people who would never raise a hand on a big call.

How It Works

Solves: Large town halls get the same three questions from the same confident people, and nobody can find the answers a week later.

Step-by-Step Instructions
Follow these steps to facilitate this method
  1. 1

    Step 1: Create the AMA doc with a short intro, the topic and at least ten empty numbered lines. Link it in the invite a few days ahead.

  2. 2

    Step 2: Attendees add questions and comments in advance, prefaced with their full name. Comments are welcome, not only questions.

  3. 3

    Step 3: The moderator opens the call, starts the recording if agreed and explains the order (2 min).

  4. 4

    Step 4: The host takes questions in queue order. Each asker reads their own question aloud or the moderator reads it for them (20-40 min).

  5. 5

    Step 5: Volunteers type answers under each question while the host speaks. New questions go to the bottom of the queue.

  6. 6

    Step 6: After the call, the host fills in any unanswered questions in writing within a few days.

Facilitator Tips
  • Split host and moderator. The host answers; the moderator runs the queue and the clock.
  • Ask people to put remarks in the doc, not the video chat, so readers after the call get them too.
  • Allow people to ask without their name if the topic is sensitive.
Variations
  • Asynchronous-only AMA: open the doc for a week and have the host answer in writing, with no call at all.
Source: GitLab HandbookLearn more