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engagement

Group Interview

A group interview gathers insights from a small group of individuals simultaneously, offering a broad understanding of community dynamics and needs. This method is effective for quickly identifying key themes and diverse perspectives within a target population.

90-120 min9-12 peopleHard
When to Use

Use this method when you need to quickly understand the perspectives, needs, and dynamics of a specific community or user group, especially when time or resources are limited for individual interviews.

How It Works

Solves: Limited time for individual interviews, difficulty understanding community dynamics, need for diverse perspectives.

Step-by-Step Instructions
Follow these steps to facilitate this method
  1. 1

    Step 1: Define the interview's purpose and identify the specific group you want to interview. Consider the demographics and characteristics needed to gather relevant insights. (15 minutes)

  2. 2

    Step 2: Select a neutral and accessible location for the interview, or prepare a virtual meeting space. Ensure the environment is comfortable and conducive to open conversation. (15 minutes)

  3. 3

    Step 3: Prepare a set of open-ended questions designed to elicit rich and detailed responses. Consider using visual aids or props to stimulate discussion. (15 minutes)

  4. 4

    Step 4: Assign roles within the facilitation team: one person to ask questions, others to take notes and observe group dynamics. (5 minutes)

  5. 5

    Step 5: Facilitate the interview, ensuring all participants have an opportunity to share their perspectives. Actively manage the conversation to encourage quieter members and respectfully manage dominant voices. (60 minutes)

  6. 6

    Step 6: Debrief with the facilitation team immediately after the interview to capture key insights and observations. (10 minutes)

Facilitator Tips
  • Be mindful of power dynamics within the group and create a safe space for all voices to be heard.
  • Use probing questions to encourage participants to elaborate on their responses.
Variations
  • Conduct the interview online using video conferencing software.
  • Incorporate visual methods, such as drawing or mapping, to stimulate discussion.
Source: Design KitLearn more