Psychological Safety Ladder Canvas
The Psychological Safety Ladder Canvas is a structured method for teams to assess and improve their psychological safety. It guides teams through three levels – Belonging, Diversity of Thought, and Innovation – to identify areas for growth and create a more supportive environment.
Use this method when a team needs to openly discuss and address issues related to psychological safety, trust, and collaboration. It's particularly useful when there's a sense that team members are hesitant to speak up or take risks.
Solves: Lack of open communication, Fear of failure, Groupthink
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Step 1: **Face the Ladder (20 mins):** Have each team member individually assess each statement on the ladder (Belonging, Diversity of Thought, Innovation) using a color code (Green=Yes, Yellow=Maybe, Red=No).
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Step 2: **Assess Each Level (20 mins):** Consolidate the individual assessments to determine which levels are strong (75%+ Green), weak (50-75% Green), or broken (<50% Green). Facilitate a group discussion about the results.
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Step 3: **Repair the Steps (30 mins):** Choose one 'broken' or 'weak' step to focus on. Brainstorm specific behaviors the team wants to 'start,' 'stop,' and 'continue' doing to improve that step. Create a team contract based on these behaviors.
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Step 4: **Action and Monitor (Ongoing):** Implement the agreed-upon behaviors and regularly monitor progress. Once one step is improved, move on to the next.
- Emphasize that the goal is not to assign blame, but to identify areas for improvement.
- Create a safe space by setting ground rules for respectful communication.
- Encourage active listening and empathy during the discussions.
- Use a Likert scale (1-5) instead of color codes for a more nuanced assessment.
- Invite an external facilitator to lead the session for increased objectivity.