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engagement

Role-on-the-Wall

Draw the outline of one role most affected by AI on a large sheet. Inside the outline goes the human core — what this person knows, decides and is accountable for. Outside goes the AI boundary: what AI does, what it should support, what it must never touch. The line between them is your standard.

30-45 min3-20 peopleMediumai-capabilityrole-designverify
When to Use

Use when a team needs to write an AI standard for a role but keeps producing vague policy language.

How It Works

Solves: Blanket AI policies say "be careful", which operators read as "do not use it for anything important".

Step-by-Step Instructions
Follow these steps to facilitate this method
  1. 1

    Step 1: Pick the one role most affected by AI. Draw its outline, life-size if you can, on paper on the wall (5 min).

  2. 2

    Step 2: Inside the outline, write what this role knows, decides, and is accountable for (10 min).

  3. 3

    Step 3: Outside the outline, write three columns: AI does, AI should support, AI must never (15 min).

  4. 4

    Step 4: Trace the line between inside and outside. Write one sentence describing how the human and AI collaborate. That sentence is the seed of the tiered standard (10 min).

Facilitator Tips
  • Insist the role is a real named role in the organisation, not an abstraction.
  • The 'AI must never' column is the most valuable and the one groups rush. Slow it down.
  • If people write tasks inside the outline, redirect: inside is judgement and accountability, not activity.
Source: Process Drama