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Unstructured Interviews

Unstructured interviews, also known as informal or conversational interviews, rely on topic areas and themes rather than standard questions. This method allows for a natural conversation and exploration of the interviewee's perspectives.

60-120 min1-1 peopleHard
When to Use

Use when you need to gain a deep understanding of an individual's experiences and perspectives, allowing for flexibility and exploration of unexpected topics.

How It Works

Solves: Lack of structure in early-stage research, need for in-depth understanding.

Step-by-Step Instructions
Follow these steps to facilitate this method
  1. 1

    Step 1: Identify the broad topic areas or themes you want to explore. (30 minutes)

  2. 2

    Step 2: Prepare a few open-ended questions to start the conversation. (30 minutes)

  3. 3

    Step 3: Conduct the interview, allowing the conversation to flow naturally. (60-120 minutes)

  4. 4

    Step 4: Take detailed notes, capturing the key points and any emerging themes. (During interview)

  5. 5

    Step 5: Analyze the data by identifying patterns, themes, and insights. (Variable)

Facilitator Tips
  • Listen actively and encourage the interviewee to share their thoughts and feelings.
  • Be comfortable with silence and allow the interviewee time to reflect.
Variations
  • Use visual prompts or storytelling to stimulate discussion.
  • Conduct the interview in a comfortable and informal setting.
Source: Better EvaluationLearn more