Work Visibility Mapping
This method helps teams visualize their work processes and identify bottlenecks or inefficiencies. By making work visible, teams can improve communication, collaboration, and overall performance.
Use this when teams are struggling to meet deadlines, when there is a lack of clarity about roles and responsibilities, or when communication is poor.
Solves: Lack of transparency, unclear priorities, duplicated effort, missed deadlines, poor communication.
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Step 1: Define the scope of the work process to be mapped. (10 min)
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Step 2: Identify the key tasks and activities involved in the process. (15 min)
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Step 3: Map the tasks and activities onto a visual representation, such as a Kanban board or flowchart. (20 min)
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Step 4: Identify bottlenecks, inefficiencies, and areas for improvement. (15 min)
- Encourage team members to actively participate in the mapping process.
- Focus on identifying the flow of work and the dependencies between tasks.
- Use a value stream mapping technique to identify waste in the process.
- Conduct a time study to measure the duration of each task.