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Facilitation

Open Space Technology

Open Space Technology is a facilitation method that enables groups of any size to self-organize and address complex issues. It empowers participants to create and manage their own agenda around a central theme, fostering collaboration and action.

7 phasesFacilitation
When to Use This Framework

When a few voices dominate or quieter people don't contribute

Your group discussions aren't balanced, you need better ways to include everyone, or conversations go in circles.

Open Space Technology is most effective when dealing with complex issues, diverse perspectives, high passion, potential conflict, and limited time. It's ideal for situations where traditional top-down approaches have been ineffective or when a group needs to quickly generate ideas and action plans.

The 7 Steps
Follow this sequence to apply Open Space Technology
1

Invitation to work on something important

The team leader clearly articulates a compelling question or challenge that the team cares deeply about; this sets the stage for focused and passionate engagement.

2

Participants gather in a circle

The team assembles in a circle to create a sense of equality and shared purpose, enabling everyone to see and hear each other clearly.

3

Agenda setting exercise (self-organized)

Participants propose topics related to the central theme that they are passionate about and want to explore, building an agenda driven by the team's interests.

4

Smaller discussion groups form

Individuals gravitate to the topics that resonate with them and engage in focused conversations, allowing for deeper exploration and diverse perspectives.

5

Conveners capture notes and compile proceedings

Each discussion group designates a convener to document key insights and action items, creating a record of the conversations and outcomes.

6

Participants receive proceedings and identify next steps

The compiled notes are shared with all participants, enabling everyone to see the collective learning and identify actionable steps to move forward.

7

Implementation and follow-up

The team puts the agreed-upon actions into practice and regularly reviews progress, ensuring that the insights from the Open Space session translate into tangible results.

What You'll Achieve

Ensures every voice is heard and the group's collective intelligence is unlocked.

Facilitators can introduce Open Space Technology by clearly defining the central theme or question, explaining the principles and the Law of Two Feet, and then stepping back to allow the group to self-organize and drive the process. The facilitator's role is to support the process, not to control the content.

Practical Tips
How to get the most out of this framework
  • 1
    Use structured turn-taking to balance voices
  • 2
    Start with individual reflection before group discussion
  • 3
    Create safe spaces for minority opinions
  • 4
    Summarize and synthesize regularly
Best For
  • Strategic planning
  • Problem-solving
  • Innovation
  • Community building
  • Knowledge sharing
Key Principles
  • Whoever comes is the right people
  • Whenever it starts is the right time
  • Wherever it happens is the right place
  • Whatever happens is the only thing that could have happened
  • When it's over, it's over
Watch Out For
  • Requires a degree of trust and willingness to embrace self-organization
  • May not be suitable for highly structured or controlled environments
  • Success depends on clear communication and commitment from participants
  • The 'Law of Two Feet' requires participants to self-manage their engagement