Brinkerhoff's Success Case
Analyzing who succeeded most and why
When you can't tell if your sessions are actually working
You need to measure impact beyond satisfaction surveys and understand if learning is actually being applied.
Focus
Identify the specific goals or outcomes you want to evaluate to ensure your meeting had a positive impact. Clearly defining the focus helps target your investigation and ensures relevant feedback.
Survey
Distribute a brief survey to all participants to gather initial data on their experiences and perceived successes. This provides a broad overview and helps identify potential success cases for deeper investigation.
Interview
Conduct in-depth interviews with individuals identified as 'success cases' to understand the specific actions and factors that contributed to their positive outcomes. This uncovers valuable insights and best practices to replicate.
Communicate
Share the findings and success stories with the entire team, highlighting key takeaways and actionable steps for future meetings. Communicating these insights reinforces positive behaviors and drives continuous improvement.
Shows real ROI and helps you continuously improve your sessions.
Built-in reflection helps identify success patterns.
- 1Define success metrics before the session
- 2Build in micro-assessments throughout
- 3Follow up after to measure behavior change
- 4Use data to iterate on your design