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problem-solving

Affinity Mapping

Affinity Mapping is a collaborative method for organizing a large number of ideas or pieces of information into related groups. It helps teams identify underlying patterns and themes, leading to a shared understanding and focused action.

60-90 min4-20 peopleHard
When to Use

Use Affinity Mapping when you need to make sense of a large volume of qualitative data, such as brainstorming outputs, customer feedback, or research findings, and identify key themes or areas of focus.

How It Works

Solves: Overwhelmed by data and struggling to identify key insights or actionable steps.

Step-by-Step Instructions
Follow these steps to facilitate this method
  1. 1

    Step 1: Define the Focus (5 min). Clearly state the question or problem the group will address. Write it on a flip chart or virtual whiteboard.

  2. 2

    Step 2: Generate Ideas (10 min). Each participant silently generates ideas on sticky notes, one idea per note. Encourage a wide range of thoughts and perspectives.

  3. 3

    Step 3: Post Ideas (5 min). Have each participant post their sticky notes on a shared surface (physical or virtual) visible to everyone.

  4. 4

    Step 4: Silent Sorting (20 min). Participants silently move and group the sticky notes based on their relationships. Encourage collaboration and discussion, but keep it focused on grouping.

  5. 5

    Step 5: Category Labeling (20 min). Once the ideas are grouped, the team collaboratively names each category with a concise and descriptive label. Write the category name above each group.

  6. 6

    Step 6: Review and Refine (10 min). Review the categories and groupings as a team. Make any necessary adjustments to ensure the categories accurately reflect the data.

Facilitator Tips
  • Encourage silent sorting to minimize dominant voices influencing the groupings.
  • Create a 'parking lot' for ideas that don't fit into existing categories.
Variations
  • Use different colored sticky notes to represent different types of data or perspectives.
  • Conduct a second round of sorting to identify higher-level categories.
Source: GamestormingLearn more