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problem-solving

Exchanging Perspectives

Exchanging Perspectives helps individuals gain fresh insights on complex challenges by leveraging the diverse viewpoints of others. Participants present their challenges, receive feedback from 'consultants,' and reflect on the experience to identify new approaches.

61-71 min3-3 peopleHard
When to Use

Use this method when you need to unlock creative solutions to persistent problems, foster empathy within a team, or help individuals overcome personal roadblocks by tapping into collective intelligence.

How It Works

Solves: Individual problem-solving stagnation, lack of diverse perspectives, closed-mindedness.

Step-by-Step Instructions
Follow these steps to facilitate this method
  1. 1

    Step 1: Problem Selection (10 mins). Each participant identifies a complex problem and formulates it as an open question (How, Why, or In what way). They also write a brief account of their current approach.

  2. 2

    Step 2: Case Presentation (6 mins per student). In groups of three, one student presents their problem in 1 minute. The others ask clarifying questions for 5 minutes.

  3. 3

    Step 3: Consulting (10 mins per student). The case presenter turns away while the other two 'consultants' discuss potential solutions to the problem. The presenter listens but does not interact.

  4. 4

    Step 4: Sharing Insights (15 mins per student). The case presenter turns back and shares their reflections on the consultation, focusing on what resonated, what challenged their initial approach, and what new perspectives stood out.

  5. 5

    Step 5: Harvesting Session (20 mins). Participants review and expand their initial problem account with new insights. Debrief as a group: What new approaches emerged? What surprised you? How do the proposed approaches compare to your original ideas?

Facilitator Tips
  • Emphasize the importance of respectful listening and constructive feedback.
  • Encourage consultants to offer diverse and unconventional ideas.
Variations
  • Use different prompts for reflection, such as 'What assumptions were challenged?' or 'What new questions arose?'
  • Extend the consultation time for more in-depth discussion.
Source: Transition Makers Toolbox (inspired by Liberating Structures' Troika Consulting)Learn more