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problem-solving

Issue Trees

Issue Trees provide a structured approach to problem-solving by breaking down a complex issue into smaller, more manageable components. This method ensures a systematic and comprehensive analysis of the problem.

45-90 min2-12 peopleHard
When to Use

Use this method when facing a complex problem with multiple contributing factors or when needing to identify the root causes of an issue.

How It Works

Solves: Feeling overwhelmed by the complexity of a problem or struggling to identify the most important factors.

Step-by-Step Instructions
Follow these steps to facilitate this method
  1. 1

    Step 1: Define the core problem or issue clearly. (5 minutes)

  2. 2

    Step 2: Identify the major categories or branches of the problem. (15 minutes)

  3. 3

    Step 3: Break down each category into its sub-issues. (30 minutes)

  4. 4

    Step 4: Continue breaking down sub-issues until you reach actionable insights or potential solutions. (30 minutes)

  5. 5

    Step 5: Prioritize the most important issues to address. (10 minutes)

Facilitator Tips
  • Ensure that each branch of the tree is mutually exclusive and collectively exhaustive (MECE).
  • Encourage participants to be specific and actionable when defining sub-issues.
Variations
  • Use different colors to represent different categories of issues.
  • Assign different teams to work on different branches of the tree.
Source: UntoolsLearn more