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Keep, Stop, Start Framework

The Keep, Stop, Start framework is a simple yet powerful tool for identifying areas of improvement and generating actionable steps. It helps teams reflect on current practices and decide what to continue, discontinue, and begin doing.

30-60 min3-12 peopleMedium
When to Use

Use this method when you need to quickly identify areas for improvement and generate actionable steps. It's particularly useful for retrospectives, project reviews, or strategic planning sessions.

How It Works

Solves: Lack of clear action items, difficulty prioritizing improvements, resistance to change.

Step-by-Step Instructions
Follow these steps to facilitate this method
  1. 1

    Step 1: Individually, participants brainstorm actions they think the team should 'Keep' doing (things that are working well). (10 minutes)

  2. 2

    Step 2: Individually, participants brainstorm actions they think the team should 'Stop' doing (things that are not working well or are hindering progress). (10 minutes)

  3. 3

    Step 3: Individually, participants brainstorm actions they think the team should 'Start' doing (new things that could improve performance). (10 minutes)

  4. 4

    Step 4: As a group, share and discuss the ideas, grouping similar items and prioritizing the most important actions. (20-30 minutes)

Facilitator Tips
  • Encourage participants to be specific and actionable in their suggestions.
  • Focus on behaviors and processes rather than personalities.
  • Prioritize the actions based on their potential impact and feasibility.
Variations
  • Use a voting system to prioritize the actions.
  • Combine this framework with other retrospective techniques.
Source: Strategic Planning Tools (Mentioned in More Than Metrics Case Study)Learn more