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problem-solving

Pro Action Café

Some participants, the callers, bring a project or question they want to move forward. Each caller hosts a table with three or four contributors. Over three rounds the contributors change tables while the callers stay, and each round has its own question: what is the quest behind the question, what is missing, and what next steps will I take.

90-150 min12-40 peopleHardaction-planningart-of-hostingpeer-supportprojects
When to Use

Use when people in the room each carry a real project or question and would benefit from a few rounds of focused help from peers.

How It Works

Solves: People leave inspiring sessions with energy but no clearer idea of their own next step.

Step-by-Step Instructions
Follow these steps to facilitate this method
  1. 1

    Step 1: Explain the format and invite callers to name their project or question. Aim for one caller per four or five people (10 min).

  2. 2

    Step 2: Callers sit at separate tables. Everyone else picks a table, three or four per table (5 min).

  3. 3

    Step 3: Round 1, what is the quest behind the question? The caller explains, contributors ask questions that deepen the purpose (20-25 min).

  4. 4

    Step 4: Contributors move to a new table. Round 2, what is missing? The caller recaps briefly and the table explores what would make the project more complete (20-25 min).

  5. 5

    Step 5: Contributors move again. Round 3, what next steps will I take and what help do I still need? (20-25 min).

  6. 6

    Step 6: Callers take a few quiet minutes to write down insights and steps, then each shares one sentence in the full group (10-15 min).

Facilitator Tips
  • Callers need a project they actually intend to act on, not a general topic for discussion.
  • Remind contributors that the project belongs to the caller. Their job is to ask and offer, not to take it over.
  • Keep the round questions visible at every table so recaps stay short.
Variations
  • Run as a regular after-work gathering with a rotating host team, as the original Brussels sessions did.
Source: Art of HostingLearn more