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problem-solving

Troika Consulting

Troika Consulting is a rapid peer-to-peer coaching method that helps individuals gain fresh perspectives and practical advice on their challenges. It leverages the collective wisdom of the group to unlock solutions and build trust through mutual support.

30-30 min3-40 peopleMedium
When to Use

Use this method when you need to quickly generate diverse ideas and support individual problem-solving within a group, especially when formal coaching resources are limited.

How It Works

Solves: Siloed thinking, lack of diverse perspectives, individual struggles without readily available support.

Step-by-Step Instructions
Follow these steps to facilitate this method
  1. 1

    Step 1: Invite participants to form groups of three. Explain that each person will take turns being the 'client' while the others are 'consultants'. (2 min)

  2. 2

    Step 2: The first client shares their challenge and the kind of help they need. (1-2 min)

  3. 3

    Step 3: The consultants ask clarifying questions to fully understand the client's situation. (1-2 min)

  4. 4

    Step 4: The client turns their back to the consultants. The consultants then generate ideas, suggestions, and coaching advice for the client while the client listens. (4-5 min)

  5. 5

    Step 5: The client turns back around and shares what was most valuable about the experience. (1-2 min)

  6. 6

    Step 6: Rotate roles so each person gets a turn as the client. Repeat steps 2-5. (10-12 min per round)

Facilitator Tips
  • Encourage participants to form groups with diverse backgrounds and perspectives.
  • Remind consultants to focus on respectfully provoking the client by sharing what they see that the client might not.
Variations
  • Restrict the coaching to generating only questions to clarify the challenge (Q-Storming).
  • Combine with '15% Solutions' where each client shares a 15% Solution and asks for coaching.
Source: Liberating StructuresLearn more